TRAINING OF STAFF

TRAINING OF STAFF

COMMERCIAL TRAINING

  • «How to sell successfully"
  • «Communication with clients»
  • «Customer Management»
  • «Stimulating sales»
  • «Quality Customer Service»

ADMINISTRATIVE TRAINING

  • «Professional Business Assistant»
  • «Business Correspondence - professional ways of communication and effective writing»
  • «Business etiquette and style in the workplace»
  • «Professional office assistant»
  • «Time Management»

MANAGEMENT SKILLS

  • Time management and people
  • Negotiation
  • Creating and managing teams
  • Conflict Management
  • Change Management
  • Decision making and prioritization
  • Giving and receiving feedback

COMMUNICATION SKILLS

  • Internal and external communications
  • presentation skills and presentation
  • Communication by phone
  • Komnikatsionni skills to keep negotiating
  • Interpretation of verbal and nonverbal messages

HUMAN RESOURCE TRAINING

  • Set and recruitment
  • Assessment of performance
  • Establishment of tests and questionnaires to assess competence

 

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