TRAINING OF STAFF

TRAINING OF STAFF

COMMERCIAL TRAINING

• «How to sell successfully"
• «Communication with clients»
• «Customer Management»
• «Stimulating sales»
• «Quality Customer Service»

ADMINISTRATIVE TRAINING

• «Professional Business Assistant»
• «Business Correspondence - professional ways of communication and effective writing»
• «Business etiquette and style in the workplace»
• «Professional office assistant»
• «Time Management»

MANAGEMENT SKILLS

• Time management and people
• Negotiation
• Creating and managing teams
• Conflict Management
• Change Management
• Decision making and prioritization
• Giving and receiving feedback

COMMUNICATION SKILLS

• Internal and external communications
• presentation skills and presentation
• Communication by phone
• Komnikatsionni skills to keep negotiating
• Interpretation of verbal and nonverbal messages

HUMAN RESOURCE TRAINING

• Set and recruitment
• Assessment of performance
• Establishment of tests and questionnaires to assess competence